FAQ

When is Ruby open?

Ruby hosts a wide variety of shows and private parties! View our event section on the website for all the latest information, or check out our Facebook page at www.facebook.com/RubyMadison !

How can I contact someone re: Ruby?

Please EMAIL US (info@rubymadison.com) for anything urgent. It’s FAR FASTER to get a response from us by email vs phone/ voicemail as we work on music venue time vs normal human being time.

OMG. I lost my phone/ID/credit card. What do I do?

Please EMAIL us a detailed description of what you lost ASAP, as we do Lost & Founds on Monday EARLY in the afternoon. That’s ideally when we’ll get back to you after we have had a chance to look for your item(s). The best time to PICK UP a lost item (once we have emailed you we have located your lost item) is on Monday afternoon between 2-4pm.

Is Ruby available to rent for private events?

Yes – we love groups! For groups of 15 or more, please use the form in our BOOK RUBY section of the website. For groups smaller than 15 (bachelorette parties, birthdays, etc.) — please use the reservation form in our VIP section of the website.

Does anyone read these FAQ’s?

I have no idea.

Thanks, but none of these were my question!

OOPS! Sorry, just email us at info@rubymadison.com !